Privacy Policy

Last Updated: [June, 2026]

At Shaaz Care Support, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or contacting us for our services.

By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following information:

Full name
Phone number
Email address
Residential suburb or service location
Information about the care services you require
Any additional information you choose to provide through our contact forms, emails, or phone calls

We only collect information that is necessary to respond to your enquiry and provide our services.

How We Use Your Information

Your personal information may be used to:

Respond to your enquiries
Arrange consultations and care services
Contact you regarding appointments or service requests
Improve our services and customer experience
Meet our legal and business obligations

We will only use your information for the purposes for which it was collected or where permitted by law.

Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information with:

Employees or caregivers involved in providing your requested services
Trusted service providers who assist with website hosting, email, or payment processing
Government authorities where required by law

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

Our website may use cookies to improve user experience and understand how visitors use our website.

Cookies help us:

Improve website performance
Analyse website traffic
Remember user preferences

You may disable cookies through your browser settings if you prefer.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as Google Maps, Google Analytics, or social media platforms.

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies separately.

Your Rights

You may request access to or correction of your personal information by contacting us.

If you wish to update or remove your personal information from our records, please contact us using the details below.

NDIS Information

Shaaz Care Support provides compassionate home care and support services.

Shaaz Care Support is currently not a registered NDIS provider.

Any references to disability or support services on this website do not imply registration or endorsement by the National Disability Insurance Scheme (NDIS).

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us.

Shaaz Care Support

📞 Phone: +61 410 606 525

📧 Email: your@email.com

🌐 Website: www.yourwebsite.com