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Shaaz Care & Support logo, Melbourne, Victoria

Terms & Conditions

Last Updated: [Month, Year]
 

1. Acceptance of Terms

Welcome to Shaaz Care Support.

By accessing or using this website, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use this website.
 

2. About Our Services

Shaaz Care Support provides home care and support services designed to assist individuals in their daily lives. Our services may include personal care, companionship, domestic assistance, respite support, and other agreed support services.

Information on this website is provided for general information purposes only and does not constitute medical, nursing, or legal advice.
 

3. Not an NDIS Registered Provider

Shaaz Care Support is an independent home care provider.

Shaaz Care Support is currently not a registered NDIS provider.

Any information on this website relating to disability or support services should not be interpreted as representing registration, approval, endorsement, or affiliation with the National Disability Insurance Scheme (NDIS).

Clients are responsible for ensuring that our services are suitable for their funding arrangements..
 

4. Booking Our Services

Submitting an enquiry through our website does not guarantee a booking.

Services are subject to:

  • Staff availability

  • Service location

  • Assessment of care requirements

  • Mutual agreement between Shaaz Care Support and the client

A booking is confirmed only after we have accepted your request.
 

5. Fees and Payments

Service fees will be discussed before services commence.

Invoices must be paid according to the agreed payment terms.

Additional charges may apply where extra services are requested or care requirements change.
 

6. Cancellations

Clients should notify us as soon as possible if they need to cancel or reschedule a booked service.

Refunds and cancellations are handled in accordance with our Refund & Cancellation Policy.
 

7. Client Responsibilities

Clients agree to:

  • Provide accurate information regarding care requirements.

  • Notify us of any significant changes to health or support needs.

  • Treat our staff with respect and courtesy.

  • Provide a safe working environment for our caregivers.

Shaaz Care Support reserves the right to suspend or discontinue services where staff safety is at risk.
 

8. Website Content

All content on this website, including text, graphics, logos, images, and design, is the property of Shaaz Care Support unless otherwise stated.

You may not reproduce, copy, or distribute website content without our prior written permission.
 

9. Accuracy of Information

We make reasonable efforts to ensure that information on this website is accurate and up to date.

However, we do not guarantee that all information is complete, current, or free from errors.
 

10. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, security, or privacy practices of those websites.
 

11. Limitation of Liability

To the extent permitted by law, Shaaz Care Support is not liable for any indirect, incidental, or consequential loss arising from the use of this website.

Nothing in these Terms & Conditions excludes any rights or remedies that cannot be excluded under Australian Consumer Law.
 

12. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
 

13. Changes to These Terms

Shaaz Care Support may update these Terms & Conditions at any time.

The latest version will always be available on this website with the revised date.
 

14. Governing Law

These Terms & Conditions are governed by the laws of the State or Territory in Australia in which Shaaz Care Support operates.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the Australian courts.
 

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

 

Shaaz Care Support

📞 Phone: +61 410 606 525

📧 Email: your@email.com
🌐 Website: www.shaazcareandsupport.com.au

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